At CowboyRibeyes.com, we believe are products are superior. If you are not completely satisfied with your purchase, we will replace your purchase or we will refund your money, whichever you prefer.

If you would like to request a replacement shipment or a refund, please contact us at jzornes@cowboyribeyes.com and we will do our best to help you. Please be sure to include as much detail about your order as possible so that we can assist you quickly.